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PREPARE THE WAY BACK

Protect the work.
Plan the recovery.

Backup planning and management for workstations, servers and Microsoft 365, with attention to what your business needs to recover.

THE CONNECTED IT PICTURE
Datto
01Protect
02Monitor
03Recover
YOUR BUSINESSHAX IT

BUILT AROUND YOUR BUSINESS

Start with what you need to get back.

A backup plan should begin with your business information and recovery priorities. We discuss the systems and files that matter, where protection is needed and how monitoring and recovery checks fit the agreed service.

WHAT WE CAN HELP WITH

From the everyday details
to the bigger picture.

The right scope depends on your environment and priorities. These are the areas we can discuss together.

01 /

Backup scope

Identify the workstations, servers, business files and cloud information that belong in the plan.

02 /

On-site, cloud & hybrid

Discuss an appropriate backup approach based on your environment, needs and connectivity.

03 /

Microsoft 365 backup

Consider protection for Microsoft 365 information alongside your other business backups.

04 /

Monitoring & maintenance

Agree on backup monitoring and maintenance responsibilities so problems can be identified and addressed.

05 /

Recovery checks

Plan suitable recovery testing and checks to help understand whether the agreed information can be restored.

06 /

Recovery priorities

Clarify what needs restoring first, relevant dependencies and the recovery process for your business.

AN ILLUSTRATIVE EXAMPLE

What could this
look like for you?

THE SITUATION

A business has a backup product but cannot confidently say whether every important system is covered.

THE STARTING POINT

Review backup scope and monitoring, identify gaps and agree on recovery priorities and suitable restore checks.

This is an example of a service conversation, rather than a customer case study.

HOW WE APPROACH IT

A clear path forward.

01

Identify what matters

Discuss critical information, current backups and the impact of losing access to each system.

02

Agree the backup design

Define coverage, retention, responsibilities and recovery priorities before implementation.

03

Monitor & check recovery

Manage the agreed solution and plan recovery checks appropriate to the scope.

Support arrangements are agreed during onboarding.

Service scope, support hours, response targets and responsibilities are discussed with you before an ongoing arrangement starts.

YOUR QUESTIONS

A little clarity
before we start.

How quickly can you recover our systems?

Recovery time depends on the incident, systems, data volume, connectivity and backup design. We discuss recovery priorities and targets when planning the solution.

Do you work with Datto?

Yes. Datto is among the technologies HAX IT works with. We’ll discuss whether it suits your environment and requirements.

Can you review our existing backups?

Yes. We can start with what is currently protected, how it is monitored and what recovery checks have been carried out.

LET’S TALK ABOUT YOUR BUSINESS

Start with what
you want to improve.

Tell us about your current setup and the changes you have in mind. We’ll review your enquiry and get back to you.

Enquire about Backup & recovery